This policy explains what information may be gathered by us through this Internet site and how that information is handled and used.
Welcome to our website. This section explains our policy regarding any information we may collect or personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you.
- You can visit this site without giving us any personally identifiable information about yourself.
- If you do provide personal information to us, you may refer to the Privacy Notice to learn how we protect and handle that information.
If you are a California resident and would like additional information about how and why AIG Retirement Services collects your personal information, including how to exercise your rights under the California Consumer Privacy Act, please see https://www.aig.com/california-privacy-policy.
WHAT TYPES OF INFORMATION DOES AIG Retirement Services COLLECT ON THIS SITE?
AIG Retirement Services, the site sponsor and their employees, representatives, agents and selected third parties as authorized by law (the "Group") collect aggregate information about our customers and other visitors to this site including, but not limited to information concerning:
- Websites you visit
- The number of visits to our site
- Time spent at the site
- Services requested or purchased
- Your domain address
The Group may also retain nonpublic personal information which you provide to us by email or in information forms placed on this site to answer your questions or provide services to you.
DOES THIS SITE USE “COOKIES”; ONLINE TRACKING?
We may share cookie information with American International Group, Inc. ("AIG") member companies and third party business partners and service providers so that we can continue improving this site and the services available to you. We collect and share this information only in aggregated, non-personally identifiable format. For example, we may tell the AIG companies how many users viewed a particular product page during a given month.
Third parties may collect information about your use of our website and your use of other websites or online services. We may use a service that collects data remotely by using web beacons or tags embedded in our site's content. The data we collect includes which operating system and browser you use, how you navigate to and through our site, and how long you stay on our web pages. This information is anonymous and does not include your name, email address, or any other contact information. We share this information with other AIG companies and with our third party vendor, Adobe Marketing CloudSiteCatalyst. Adobe Marketing Cloud-SiteCatalyst gives us reports of this aggregated, anonymous data. We use this data to improve our site by responding to our users' interests and providing more relevant and useful information. To learn more about Adobe Marketing Cloud-SiteCatalyst's privacy standards and use of web beacons, please visit: http://www.adobe.com/privacy/analytics.html.
Individuals outside the United States who submit personally identifiable information via this website acknowledge and agree that the information submitted may be forwarded to the United States or another jurisdiction for processing or to respond to inquiries sent by email.
HOW DO I ACCESS AND/OR CORRECT PERSONAL DATA?
The site sponsor will provide individual customers and visitors with personally identifiable information collected on this site that has been retained regarding that individual visitor or customer. Visitors or customers may correct or update personally identifiable information collected via this site. Your contact information may be obtained from AIG Retirement Services by using the contact information at the bottom of this page.
HOW IS INFORMATION COLLECTED ON THIS SITE PROTECTED?
AIG Retirement Services has implemented security measures to prevent the unauthorized release of or access to personally identifiable information collected through this site. For example, we have set up technical security measures such as browser encryption, routers and firewalls to safeguard personal and financial information against unauthorized access. Our servers are located in the United States of America.
A filtering router verifies the source and destination of each network packet and determines whether or not to let the packet through. Access is denied if the packet is not directed at a specific, available service. A firewall is used to shield information from the Internet. All incoming traffic is addressed to the firewall, which only allows email into the member service environment. Traffic through the firewall is subjected to a special proxy process which operates in much the same way as a filtering router, verifying the source and destination of each packet. The proxy then changes the IP address of the packet to deliver it to the appropriate site within the internal network. In this way, all inside addresses are protected from outside access.
We use secure socket layer (SSL) encryption technology for browser contact. SSL protects information as it crosses the Internet. You can usually tell if you are visiting a secure area by looking at the padlock symbol at the bottom of your browser screen. If it is "locked," you have a secure session. Secure pages also show "https" in the url's prefix. Presently, email responses to your inquiries are not encrypted. There is also a danger that others may have access to your email through your computer system.
AM I PROTECTED WHEN LINKING TO OTHER SITES?
This site may, from time to time, contain links to other Internet websites, banner ads or advertisements for the convenience of users in locating information and services that may be of interest. If you use those linked Internet websites or advertisements, you may leave this site and go to websites that we do not control. If you decide to visit those Internet sites or advertisers, you do so at your own risk and it is your responsibility to read and comply with the privacy statement on those websites. Your right to privacy on linked sites is limited to whatever rights are provided to you by the owner of the linked site.
DO WE COLLECT INFORMATION ABOUT CHILDREN?
We do not knowingly collect, maintain, or use personal information from our site about children under the age of 18. We request that persons under the age of 18 not use our site without supervision from a responsible adult. If a child whom we know to be under the age of 18 sends personal information to us online, we will only use that information to respond directly to that child, notify parents or seek parental consent.
HOW DO I CONTACT YOU FOR FURTHER INFORMATION?
You may contact us through the “Contact Us” hyperlink within this site.
If you desire further information about how we handle personal information about you, please refer to our Privacy Notice to learn how we handle that information.
Rev. August 2014